This Privacy Policy explains how CQUARED (“CQUARED,” “we,” “us,” or “our”) collects, uses, discloses and protects personal information in connection with Publenta, including publenta.com, trial forms, accounts, integrations and related services.
Publenta is an AI content creation and publication automation service. Because the Service can connect to social platforms, process user-provided media and use third-party AI systems, please read this Policy carefully before providing information or enabling integrations.
1. Information We Collect
Information you provide directly
We may collect your name, email address, company or brand name, role, website or social-profile URLs, content topics, preferred styles, selected channels, messages, support requests and other information you submit through forms or account settings.
User Content and brand materials
We may process prompts, instructions, text, images, photographs, video, audio, logos, brand guidelines, content calendars, drafts, published content and other materials you provide to create or manage content.
Connected social accounts and integrations
If you connect a third-party account, we may receive account identifiers, profile information, page or channel information, permissions, access tokens or refresh tokens, publishing status, content metadata and other information the third-party platform makes available through its API and that is necessary to provide the features you request.
Digital-persona media
If you choose to use digital-persona features, we may process photographs, videos, audio, name, image, voice and likeness materials that you provide. Publenta is not intended to use such media for biometric identification or authentication unless we separately disclose that use and obtain any consent required by law.
Technical, usage and analytics data
We may collect IP address, browser and device information, operating system, timestamps, logs, referring pages, UTM parameters, pages viewed, feature interactions, errors, approximate location derived from IP, and similar information used to operate, secure and understand the Service.
2. How We Use Information
We may use personal information to:
- receive and administer your trial request and, if access is provided, your account;
- generate, adapt, check, schedule and publish content you request;
- connect and maintain third-party integrations;
- create digital-persona or other media features you request;
- operate, maintain, troubleshoot, secure and improve Publenta;
- provide support and communicate with you about the Service;
- measure usage, performance and conversion;
- detect fraud, abuse, security incidents and violations of our Terms;
- comply with law, legal process and enforceable government requests;
- establish, exercise or defend legal claims; and
- create aggregated or de-identified information that is not reasonably linkable to an individual.
3. AI Processing
Those providers may process data as our service providers or under their own applicable terms, depending on the integration. AI and cloud providers can change their systems, retention periods and policies over time. We evaluate providers and use contractual and technical controls where appropriate, but no third-party system can be guaranteed to be risk-free.
Please do not submit highly sensitive information to Publenta unless it is necessary for a feature and you are legally permitted to do so. In particular, do not include passwords, payment-card numbers, government identifiers, health records or other sensitive data in prompts or content unless specifically requested by a supported feature.
4. Automatic Publication and Public Information
If you instruct Publenta to publish content to social networks, websites, messaging channels or other destinations, the content and associated profile information may become public or accessible to the audience you select on that third-party service. Once content is published, copies may be stored, indexed, shared or redistributed by third parties outside CQUARED’s control.
Deleting content from Publenta does not necessarily remove copies already published or retained by third-party platforms, search engines, archives or other users.
5. How We Disclose Information
We may disclose personal information to the following categories of recipients:
- AI and model providers used to generate, transform, classify, check or moderate content;
- social networks and publishing platforms that you connect or direct us to publish to;
- hosting, database, security, analytics and infrastructure providers that operate the Service;
- stock-media, image, video, audio and content providers used to build requested content;
- professional advisers such as lawyers, accountants and auditors where reasonably necessary;
- government authorities or other parties when required by law or reasonably necessary to protect rights, safety and security;
- transaction counterparties in connection with an actual or proposed merger, financing, acquisition, reorganization, bankruptcy, sale of assets or similar corporate transaction; and
- other parties with your direction or consent.
6. Sale, Targeted Advertising and Profiling
We do not currently sell personal data for monetary consideration, and we do not currently use personal data to make decisions that produce legal or similarly significant effects concerning you. We do not currently process personal data for cross-context behavioral or targeted advertising through Publenta.
If those practices change, we will update this Policy and provide any notices, consent mechanisms or opt-out methods required by applicable law.
7. Cookies and Analytics
Publenta may use cookies, local storage, server logs, analytics technologies or similar tools to maintain sessions, prevent abuse, understand traffic, measure conversions and improve the Service. Some analytics or infrastructure providers may receive technical information such as IP address, browser information and page activity.
Where legally required, we will provide additional choices or honor applicable recognized opt-out preference signals.
8. Data Retention
We retain personal information for as long as reasonably necessary to provide the Service, maintain your account, complete requested publications, comply with legal obligations, resolve disputes, enforce agreements, prevent fraud and maintain legitimate business records.
Retention periods vary by data type. Connected-account tokens may be retained while the relevant integration remains active. Logs, backups and security records may remain for a limited period after deletion. Information already transmitted to a third-party platform is subject to that platform’s retention practices.
9. Data Security
We use administrative, technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse or alteration. These measures may include access controls, encryption in transit, secure credential storage, logging and provider security controls where appropriate.
No method of transmission, storage or processing is completely secure. We therefore cannot guarantee absolute security or that unauthorized third parties will never defeat safeguards.
10. Your Privacy Rights
Depending on where you live and subject to applicable exceptions, you may have rights to:
- confirm whether we process personal information about you;
- access or obtain a portable copy of personal information;
- correct inaccurate personal information;
- delete personal information;
- opt out of certain sales, targeted advertising or qualifying profiling, if we engage in those activities;
- withdraw consent where processing is based on consent; and
- appeal a decision we make concerning a qualifying privacy request.
To submit a request, email cquared.ds@gmail.com from the email associated with your account and describe the request. We may take reasonable steps to verify your identity before acting on a request.
If you are entitled to appeal a decision regarding a privacy request, email cquared.ds@gmail.com with the subject line Privacy Appeal. Where the Texas Data Privacy and Security Act applies, we will respond to authenticated requests within the time required by that law.
11. Texas Privacy Notice
For Texas residents, the categories of personal data we may process are described in Section 1; purposes are described in Section 2; categories of personal data shared with third parties generally correspond to the information necessary for the disclosures described in Section 5; and categories of third parties are listed in Section 5.
Texas residents may exercise applicable rights to access, correct, delete or obtain a portable copy of personal data and may opt out of qualifying targeted advertising, sale or significant-decision profiling if applicable. Requests and appeals may be submitted through the email methods in Section 10.
12. Children
Publenta is intended for adults and is not directed to children under 13. You must be at least 18 to create an account or use the Service. We do not knowingly collect personal information directly from children under 13. If you believe a child has provided personal information to us, contact cquared.ds@gmail.com.
13. International Processing
Publenta and its service providers may process information in the United States and other countries where CQUARED or its providers operate. Those countries may have privacy laws different from those in your jurisdiction. Where legally required, we use appropriate mechanisms for cross-border transfers.
14. Third-Party Sites and Platforms
Publenta may link to or integrate with third-party services. This Policy does not govern the independent privacy practices of those third parties. Their use of information is governed by their own privacy policies and terms.
15. Business Transfers
If CQUARED is involved in a merger, acquisition, financing, reorganization, bankruptcy, sale of assets or similar transaction, information may be disclosed or transferred as part of that transaction, subject to applicable law.
16. Changes to This Policy
We may update this Privacy Policy as Publenta evolves or as legal requirements change. We will post the updated Policy and revise the “Last updated” date. Where required by law, we will provide additional notice or obtain consent for material changes.
17. Contact
Privacy questions and requests may be sent to cquared.ds@gmail.com.
Legal questions unrelated to privacy may be sent to cquared.ds@gmail.com.